Congress enacted the Telephone Consumer Protection Act (TCPA) in 1991 and designated the Federal Communications Commission (FCC) responsible for initiating the rulemaking proceedings of the Act. The TCPA includes requirements relevant to telemarketing calls, autodialed calls to wireless numbers, prerecorded messages, text messages, and unsolicited faxes. Many states also have requirements that impact these activities.
Some of the TCPA requirements relevant to live and prerecorded calls, texts, and faxes include:
Under the TCPA, state AGs may bring law suits in federal court for actual damages or fines of $500, whichever is greater. If a company knowingly violated the law, that amount can be tripled to $1,500 per willful violation. Further, some states have their own wireless rules and are able to set their own financial penalties; thus, the amounts vary from state to state. It’s important to keep in mind the possibility of PR damage to your organization. The effects of negative publicity can be worse for a company long-term than the fine.
Our qualified experts understand the impact the TCPA requirements can have on your operations and will bring procedural expertise to your organization regarding these issues.
Failure to comply with relevant legislation can have a devastating impact on your business. Don’t take chances - let our experts help! CompliancePoint has a variety of services that companies can leverage to meet their TCPA & Mobile Compliance goals.