2021 Consumer Contact Retrospective

January 11, 2022

Happy New Year! While we look ahead to the new year, it’s also a great time to pause and reflect…

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FTC Releases 2021 Do Not Call Registry Data Book

December 14, 2021

For the third year running, calls from those pretending to be the government, a business, or family and friends topped…

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NY Enacts Bills to Curb Robocalls and Call Spoofing

November 17, 2021

On November 8th, 2021 New York Governor Kathy Hochul signed into law two bills aimed at curbing robocalls and illegally…

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New Calling Attempts Rules for Debt Collectors

November 10, 2021

New contact rules issued by the Consumer Financial Protection Bureau (CFPB) under the Federal Debt Collection Practices Act (FDCPA) go…

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What Callers Need to Know About STIR/SHAKEN

October 13, 2021

Has your business received a complaint about a call it did not make? You may not be alone. Unfortunately, technological…

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ATDS Analysis: What Matters Post-Facebook

September 13, 2021

Under the Telephone Consumer Protection Act (TCPA), technology matters, and the type of dialing system can drastically change the risk profile…

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Reassigned Numbers Database FAQ

August 18, 2021

Over the past several years, companies that rely on calls and text messages to communicate with prospects and customers have…

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First Class Action Filed under New Florida Telemarketing Rules

July 26, 2021

On June 29, 2021, Florida Governor DeSantis signed SB1120 into law updating provisions of the Florida Consumer Protection Statutes related…

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Florida Governor Signs SB 1120

June 30, 2021

New Telemarketing Rules Go Into Effect July 1, 2021 Governor DeSantis has signed SB 1120 into law. This bill updates…

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Florida Creates Mini-TCPA with Adjustments to Florida Telemarketing Act

May 20, 2021

Just when companies thought they were done dealing with the onslaught of lawsuits filed under the TCPA, the Florida legislature…

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