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Is CASL Still Relevant?

June 22, 2017

Updates Regarding CASL’s Private Right of Action Provision The Canadian Anti-Spam Legislation (CASL) is a series of regulations that are…

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Is The Text Message Campaign Information, Solicitous Or Dual-Purpose?

April 26, 2017

The Difference between Informational, Solicitous and Dual-Purpose Text Messages By this point, you may already be aware of the risks…

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Is Skip Tracing a TCPA Issue?

March 23, 2017

Understanding the Risks of Skip Tracing Serving as an expert witness in numerous Telephone Consumer Protection Act (TCPA) class action…

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Text Message Compliance: Of Course I Can Text Him….

February 22, 2017

The Most Common Misperception of Text Message Compliance “Of course I can text him, I have his consent.” There are…

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The Call Monitoring Disclosure: Who Cares?

January 18, 2017

Understanding the Call Monitoring Disclosure Requirement “This call may be monitored or recorded for quality assurance purposes.” As we’ve mentioned…

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Regulators Get Data Savvy

December 19, 2016

Max Levchin, a PayPal co-founder, said “The world is now awash with data and we can see consumers in a…

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FTC Update: Is Avatar Technology Considered Live Calls or Prerecorded Messages?

December 5, 2016

In a recent decision, the Federal Trade Commission (FTC) revoked its previous opinion regarding the use of “avatar” technology, sometimes…

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TCPA News: “Are You Going to Buy this Stuff or What?”

November 15, 2016

Have you ever been behind someone in line in a department or grocery store and they finally make their way…

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Compliance? We’ve got it covered!!

October 31, 2016

When it comes to corporate compliance initiatives, having executive and management support is a necessity. Our customer engagement consultants have…

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Text Messages: Concussions Aren’t the Only Problem for NFL Teams

August 23, 2016

Most organizations reaching out to their customers’ cell phones via text message or phone call with an ATDS are not…

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