Steve Gniadek
The Telephone Consumer Protection Act (TCPA) is a vital piece of legislation that governs how businesses can engage with consumers…
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***This blog was updated on December 5, 2024, to reflect the effective date of the FTC rule and to include…
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In the domain of administrative law and its intersection with telecommunications policy, the Chevron deference doctrine has played a pivotal…
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Compliance is not just a buzzword; it’s a fundamental aspect that ensures fair practices, protects consumers, and maintains trust in…
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In an era dominated by telemarketing and digital communications, protecting individuals’ privacy and preserving their peace of mind has become…
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When it comes to corporate compliance initiatives, having executive and management support is a necessity. Our customer engagement consultants have…
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“Do you know of any other compliance certifications that would touch on areas of contact center compliance? I work on…
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