Text Message Compliance Assessments

Text Message Compliance

Why It's Important

As more consumers move to a wireless-phone-only environment, marketers, information providers, and debt collectors will exercise their best strategies to contact consumers by way of text message or SMS.

However, the increasing use of text messages is met with increasing regulation and enforcement activity, especially regarding adherence to the FCC's Telephone Consumer Protection Act (TCPA) requirements. There are numerous federal and state requirements for companies that use text messages/SMS to market their goods and services. Areas of concern include the likelihood of wrong party contacts as well as revocation of consent.

Webinar: TXT MSG 101

"The increasing use of text messages is met with increasing regulation and enforcement activity, especially regarding adherence to the FCC's Telephone Consumer Protection Act (TCPA) requirements."

How We Can Help

Most companies either:

  1. Think the rules don't apply to their unique texting activities; or
  2. Are too afraid of violating the rules to maximize their use of text messages.

Whichever bucket you fall into, we can help!

As part of the assessment process, our team will evaluate your current and proposed use of text messages to ensure you're adhering to all federal and state rules as required, including the TCPA's prior express written consent standard and the ever-increasing wrong party contact issues.

If issues are found, CompliancePoint's team can work with you to mitigate these issues while also working to identify ways to expand your ability to communicate with your customers using text messages.

We can help you identify and mitigate risk
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