With nearly everyone having their cell phone within arm’s reach 24/7, Automatic Telephone Dialing System (ATDS) communication via calls and texts to cell phones has become a very attractive channel for sending marketing, informational, and debt collection messages.
However, the increasing use of mobile communication strategies is met with increasing regulation and enforcement activity, especially regarding adherence to the FCC's Telephone Consumer Protection Act (TCPA) requirements.
As more consumers move to a wireless-phone-only environment, marketers, information providers, and debt collectors will exercise their best strategies to generate consent to contact consumers at their wireless numbers.
CompliancePoint has years of experience helping companies evaluate and adjust their operations to ensure compliance with the TCPA requirements and mobile compliance. We understand that ensuring adherence to the federal and state rules, including the TCPA's express consent and express written consent standards, is increasingly important to protect your company from legal liability and scrutiny by regulatory agencies.
We can help you accurately assess compliance through our TCPA & Mobile Compliance Audits.
As part of the assessment process, our experts will evaluate your current and proposed use of mobile marketing, information/alert services, or debt collection activities to ensure these activities are not putting your business at risk.
If issues are discovered, CompliancePoint’s team can work with you to correct these issues while also working to identify ways to expand your ability to reach your prospects, current, and former customers via mobile methods such as calls and text messages to wireless phone numbers.
CRTC's DNC rules regarding calls to Canadian consumers and businesses.
General Data Protection Regulation compliance standards issued by the European Commission.
Accreditation and regulatory standards for placement rates and verification practices.
Disclosure requirements regarding program costs, debt, placement rates, salaries, and more.