AURORA, NE & ATLANTA, GA - (June 18, 2013) - Quality Contact Solutions, Inc. (QCS), a leading call center solutions and telemanagement provider, announced today that its operation is certified as Level 1 PCI DSS compliant. The organization recently underwent a stringent audit by CompliancePoint, an independent Quality Security Assessor (QSA) to ensure that it meets industry best practices and security controls required to keep credit card data and other sensitive information safe and secure during transmission, processing and storage.
The PCI Data Security Standard (PCI DSS) is the most rigorous industry-recognized payment-card security standard available globally. The PCI DSS Security Standard is designed to minimize the exposure of credit card data to risk of fraud or compromise. Although the PCI standard is more commonly associated with merchant activities, call centers that capture sensitive data must also follow stringent security protocols before their operations can be deemed safe for capturing consumer information.
"We're excited to add PCI DSS compliance to our call center operations portfolio," says Angela Garfinkel, QCS President. "Clients can count on our team to capture credit card information in a secure and efficient manner - in both our internal at-home call center and with our subcontracted call centers. We would like to acknowledge CompliancePoint's guidance for helping our company achieve this milestone."
"QCS's achievement of v2.0 standard PCI DSS recognizes adherence to rigid standards of protecting consumer information and ensuring strict process and policy enforcement," states Jerry Wyble, Vice President and General Manager of CompliancePoint's Information Security practice group. "As a PossibleNOW company, CompliancePoint leverages extensive experience regarding the needs of the call center industry."