Debt Collection Compliance Assessments

Debt Collection Compliance

Why It's Important

Companies who perform their own debt collection, or who hire third parties to collect debt on their behalf, face a myriad risks related to revocation of consent, wrong party contacts, and the use of an ATDS or autodialer. Consumers who are subject to debt collection efforts are more likely to change telephone numbers and or revoke consent to be called. These facts introduce the risk of being involved in a TCPA class action lawsuit. Debt collection activities remain among the highest business verticals with TCPA exposure.

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"Companies who perform their own debt collection, or who hire third parties to collect debt on their behalf, face a myriad risks related to revocation of consent, wrong party contacts, and the use of an ATDS or autodialer."

How We Can Help

As part of the assessment process, our team will evaluate your compliance efforts regarding issues related to debt collection activities:

  • Use of autodialer equipment
  • Calling time restrictions
  • Caller ID requirements
  • Text messaging requirements
  • Use of pre-recorded calls
  • Calls/texts to wireless devices
  • Revocation of consent
  • Wrong party contacts
  • Record keeping

The results of our compliance assessments can be used to identify areas of risk. If issues are found, CompliancePoint's team can work with you to mitigate these issues while also working to identify ways to expand your ability to reach debtors through methods of compliant communication.

We can help you identify and mitigate risk
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