Let us help you identify, investigate, remediate, and control any contact compliance gaps that threaten your organization or upset your customers.
Let us help you confidently answer these questions by leveraging our years of experience working with customers who perform consumer contact activities.
CRTC's DNC rules regarding calls to Canadian consumers and businesses.
Requirements for live, prerecorded, and automated debt collection calls and texts.
Accreditation and regulatory standards for placement rates and verification practices.
Disclosure requirements regarding program costs, debt, placement rates, salaries, and more.