Let us help you identify any customer engagement compliance gaps that may put your organization at risk. We can provide even the best-run compliance program with vital management information.
Our assessments help ensure your compliance program is properly designed and operating effectively. Our experts will evaluate your consumer contact programs for any gaps or deficiencies that could expose your company to risk.
Define the assessment objectives & the best deliverable format
Evaluate relevant documentation, policies, procedures & exemptions
Deliver report along with recommentations for corrective action
Provide operational guidelines for ongoing compliance & risk mitigation
CRTC's DNC rules regarding calls to Canadian consumers and businesses.
Requirements for live, prerecorded, and automated debt collection calls and texts.
Accreditation and regulatory standards for placement rates and verification practices.
Disclosure requirements regarding program costs, debt, placement rates, salaries, and more.